RSG Law Professional Corporation Privacy Policy

RSG Law is a full-service law firm based in Mississauga, Ontario. We are committed to protecting and respecting the privacy of our clients, prospective clients, and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in compliance with applicable privacy laws.

Collection of Personal Information

We may collect the following types of personal information:

  • Client Information: When you retain our legal services, we may collect personal details such as your name, contact information, identification documents, financial information, legal history, and any other information necessary for the legal matter you have entrusted us with.
  • Website Visitors: If you visit our website, we may collect certain technical information automatically, such as your IP address, browser type, device type, and usage patterns. This information is collected through cookies or similar technologies.
  • Communications: We may also collect personal information you provide to us through communication channels, such as emails, phone calls, or our website's contact forms.

Use of Personal Information

We use the personal information we collect for the following purposes:

  • To provide legal services to you, including representation, legal advice, and document preparation.
  • To communicate with you regarding your legal matter, updates, appointments, and fees.
  • To fulfill our legal and regulatory obligations, including conflict checks and compliance with professional responsibilities.
  • To respond to inquiries, process requests, or provide information about our services.
  • To improve our website and services, analyze trends, and monitor usage.
  • To manage our relationship with clients and prospective clients.

Disclosure of Personal Information

RSG Law does not collect, use or disclose Personal information without consent except:

  • To service providers: We may disclose your personal information to trusted third parties who perform services on our behalf (e.g., IT support, accounting, document storage). These third parties are required to protect your information and use it only for the purposes specified by us.
  • To comply with legal obligations: We may disclose personal information to comply with legal, regulatory, or court requirements, including the disclosure of information in response to subpoenas, warrants, or other legal processes.
  • To other professionals: In some cases, we may disclose your personal information to other lawyers, paralegals, or experts involved in your matter, as necessary for the effective provision of legal services.

Security of Personal Information

We implement reasonable physical, administrative, and technical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to protect your personal information, please note that no method of transmission over the internet or method of electronic storage is 100% secure.

Retention of Personal Information

We retain your personal information for as long as it is necessary to fulfill the purposes for which it was collected, to comply with legal and regulatory requirements, and to resolve disputes or establish legal rights.

Access to Your Personal Information

You have the right to request access to the personal information we hold about you. If you would like to access, correct, or update your personal information, or if you have any concerns regarding our privacy practices, please contact us using the details provided below.

Cookies and Tracking Technologies

Our website may use cookies or similar tracking technologies to improve user experience, analyze usage patterns, and deliver personalized content or advertisements. You may adjust your browser settings to refuse cookies, although some website features may not function as intended without them.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on our website, and the updated Privacy Policy will include an updated "Effective Date." Please review this Privacy Policy periodically to stay informed about how we protect your personal information.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or your Personal Information, please contact our Privacy Contact at privacyofficer@rsglaw.ca